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Box Office Policies


The 2021 Minnesota Fringe Festival is August 5-15!

The Festival website - where one can peruse the show listing, schedules, and purchase tickets - will launch in July

In the meantime, go ahead and buy your 2021 Festival Button! Everyone needs a button in order to purchase tickets and view shows.


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Ticketing

Everyone attending the 2021 Minnesota Fringe Festival needs to purchase a $5 Festival button. This one-time purchase contributes to the cost of planning and running the Festival. You will be able to pick up your pre-purchased button (or buy more buttons) from our offices on Thursdays in July from 4-6pm (79 13th Ave NE, Suite 112 in Minneapolis). We also have button pick-up days on Tuesday, July 27th from 10am-12pm and Saturday, July 31st from 12pm-2pm. For an extra $3 to cover shipping costs, you can have it mailed to you, just be sure to add the picture of the mailbox to your order when you are choosing your buttons!

Patrons will not be able to view or purchase tickets until they have purchased a $5 Festival button through the website. Once purchased, you'll be added to the Festival portal, and you'll be able to see and purchase tickets. Similarly, you won't be able to see the "Watch" tab on the show page until you have purchased a ticket for that show.

*Tickets for online shows are $10.

*Tickets for Independently Produced shows are $13 ($10 tickets + $3 reservation). 

There are no ticket sales at the door for live streamed or live in-person performances - tickets must be purchased in advance up to 11:59pm the day before a production. You will not receive a physical ticket. Simply give your name to the box office personnel at in-person performances. This helps keep artists and audiences safe.

Archival recordings or prerecorded shows can be purchased at any time and watched at any time between August 5 - August 15.

50% of the reservation fee for the IPIP performances goes directly to the producer and 50% helps cover the extra administration Fringe provides for those producers. Reservations are required for IPIP performances in order for us to provide contact tracing, if needed, due to the novel coronavirus pandemic.


How do I watch a Virtual show?

First log in to your account at www.minnesotafringe.org! If you aren't logged in, there is no way for our system to recognize that you paid for a ticket, and you won't be able to watch anything, which would be terrible. You can only watch shows between August 5-15.

From there, navigate to the show page where you purchased your tickets. There will be a big purple button that says "Watch" -- click on that and voila! You can make the video larger by clicking on the "enlarge" icon at the bottom right corner of the video. 

There are several types of virtual shows, and you will be able to see which type a production is by looking at their show page or by using the Search function.

Archival Video Recordings - Usually shot with one camera out in the audience. These shows can be viewed between August 5-15 at any time after purchasing. You will not be able to view the show after 11:59pm on August 15.

Audio Only Recordings - No video component, think radio play or podcast. These shows can be viewed between August 5-15 at any time after purchasing. You will not be able to view the show after 11:59pm on August 15.

Live Streaming Performance - A show that is happening live and streaming to a device that you are watching on from the comfort of your own home. These shows happen at a specific day and time - you will not see the purple "Watch" tab until the day of the show. You must purchase tickets in advance by 11:59pm the day prior to the performance. 

Recorded for Virtual Performance - A show recorded specifically to be viewed at home on a TV, tablet, or computer. These shows can be viewed between August 5-15 at any time after purchasing. You will not be able to view the show after 11:59pm on August 15.


How do I watch an Independently Produced show?

First, identify what type of show it is.  

Live in-person performance - These shows happens live and in-person. Venue information and details will be on the show page! These shows happen on a specific day, time, and placeThere are no ticket sales at the door - tickets must be purchased in advance up to 11:59pm the day before a production. This helps keep artists and audiences safe. You will not receive a physical ticket, simply give your name to the box office personnel at the performance.

Live virtual performance - These shows happens live and stream into your home. Some of our independent producers needed a virtual platform other than YouTube (Zoom, for example), so they fall under the category of independently produced. These shows happen on a specific day and time. You'll need to log in to the website, navigate to the show page, and watch via the "Watch" tab.


Minnesota Fringe Festival Refund Policy

There are no refunds or exchanges.

All questions regarding ticketing can be directed to boxoffice@fringefestival.org. 


 
minnesotafringe.org https://minnesotafringe.org
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